Can t access my book live on network. IO just cannot access Feb 27, 2014 · Hey community.

  • Pls note that my other drive works fine Aug 20, 2018 · Enter the network share username and password if asked. If you don’t wish to allow any sort remote access to your MyBook Live from outside your home network then disable “Remote Access” and “FTP”. There are also other problems associated with this issue. Sep 2, 2012 · Very disatisfied with my purchase of the My book Live 2TB External Network Drive. ); up until yesterday, the Aug 20, 2018 · Answer ID 31688: Steps to Resolve Invalid Password Message on My Book Live and My Book Live Duo; Answer ID 5323: Steps to Pin Reset and System Only Restore My Book Live and My Book Live Duo; Answer ID 31607: How to Access My Book Live When Connected Directly to a Computer; My Book Live Duo Steps Connect the drive to a router with internet access. Aug 20, 2018 · Description. not ThisWDC, but THISWDC)… yes, it seems weird but Windows 10 windows explorer only recognizes network names in CAPS. My Book Live Duo: WDBVHT0080JCH WDBVHT0060JCH WDBVHT0040JCH. I’ve been able to mount network shares on Windows, but they I usually deal with these kinds of issues, by connecting my PC directly to the router, then turn the WiFi off, and then add only the problem device to the router. Dec 19, 2018 · Windows cannot access drive. the patch seemed to apply okay and went through the usual steps before rebooting itself. It shows up on the dchp clients of the router, however when i try to ping it says host is down. Cannot map a network drive to it. It was there before. WD link shows the drive in the top box but when I click on it will not allow me to map it to a drive. If the solutions above have not resolved the issue, please reset the My Book Live. My mybook has a steady blinking green light. Oct 25, 2017 · When I try to connect my MyBook Live (purchased originally in 2012 and connected successfully to several devices with Windows 7 installed) it doesn’t appear. Dec 18, 2023 #4 Not sure what else to suggest. The drive shows in network as a media and storage device but not under the ‘my computer’ section. 1) and from WD2Go app on the iPhone 4 (4. Moderator. I did a hard reset (hold the back button for 30 sec) and the front light did turn blue and then green again. LED blinks blue/green (stays 7 seconds blue and 1 second green) Tried 4s reset (power on) and 40 sec reset (PWR off) It might have been configured once with a fixed IP Double-click the My Book Live drive on the network. Jun 27, 2012 · Hi there guys, need some help here, hoping someone can assist me. Found a random guide if you wanna go down that path. I can access the dashboard. Jun 20, 2009 · I don't have access to other systems to test it out. I’ve got the exact same problem. The Share will get a drive letter on Windows. I forgot that the upload was going on, and briefly unplugged my modem while I was doing a little home networking. Yet, under my “Network” places, the My Book Live is there but when I click on the icon, it just launches the browser to my local IP of MBL to the admin dashboard. IMPORTANT: Use the name of the drive if it has been changed from the default. I can access drive control panel using IP address. I am reconnecting it and trying to access it from my imac. Just followed the instructions and setup running the CD. I can ping the device fine. All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. Jan 7, 2022 · My Book Live can be accessed when the device is powered on and connected to computer using the Ethernet cable for direct access. The NAS is wired directly into my Netgear router, is configured with a static IP and is outside of the DHCP scope for the network. I updated to Windows 10 Pro yesterday. Western Digital has determined that some My Book Live devices are being compromised by malicious software. Can't re-connect to WD My Book Live . Can anyone help. I recently had to reinstall Windows due to an errant update and now I cannot get my MBL drive mapped. The drive appears in the Network section of Explorer. There is a 1TB WD My Book Live also on the same Router. 172, reserving that IP on my router, and nothing works. These devices are a type of network-attached storage device (NAS), which are popular because they offer large amounts of storage that is Aug 25, 2016 · Have a brand new 2 TB Mybook Live NAS drive connected to a system running Windows 10. I can see this drive on my network and can access it with Western Digital routines such as WD SmartWare and WD Backup. My NAS ‘My Book Live’ drive is connected to my network router which is a Netgear DGND4000. What settings should I be checking? Point me in the right direction, please? My Book Live and My Book Live Duo: Data Recovery Service Offer My Book Live and My Book Live Duo: Trade-In Offer. I unplugged the mybook and it has been unplugged for about a month. 0. IO just cannot access Feb 27, 2014 · Hey community. Aug 30, 2013 · Hi - Has anyone solved this problem. Some days ago network shares from MyBook Live disappear from WIndows Explorer (Windows 7 SP1 32 bit) and MAc OS X Finder (Mac OS X 10. No more and no less. On each share, Under “Share Access”, select “Public”. If you are using Windows 10, enable the “Network Browsing Feature” to see My Book Live under Windows Network: Dec 29, 2015 · Log into the MyBook Live Duo Console. Install smartware, everything looks fine. The internal IP sequence has changed. I downloaded the software from the WD website & followed the instructions. I can login to it's Webpage and it shows that I have used 1. It is when I went into the My Book Live Nov 6, 2013 · Note: This guide gives examples using the WD My Cloud NAS. Click File Explorer Desktop App. Some facts: I can still access the drive in every way from other PCs running Windows 7 On Windows 10, the drive shows up in “Network” in three places: Under Computer as MyBookLive My Book Live and My Book Live Duo: Data Recovery Service Offer My Book Live and My Book Live Duo: Trade-In Offer. Please refer to the article mentioned below and perform the mapping on your device: WD's My Book Live personal cloud storage provides shared storage on your home network that can be accessed wirelessly within and outside the home. Use one of the options outlined in “Launching the My Book Live Dashboard” on page 54 to access the My Book Live Dashboard: When you select an option on the screen, the navigation panel slides to the left and the selected page appears. Just want MBL to accept my userid and password. It keeps asking for credentials. Sep 10, 2012 · I also have a 3TB WD My Book Live - configured via 4 Port Router. So I thought I lost them all. I can access the webgui, but nothing else. Since then I cannot access the MyBook. But I cannot see it via the network. Under my network it shows the Mybook icon, and I click it it, it redirects me to the webinterface where I can log in Apr 13, 2011 · My E4200 is in bridged mode which turns it into a wireless access point. the agreement, click I Accept. I decided to forget it on my PC and then discoverer it. com Recover Data from My Book World Edition. Sep 27, 2011 · Hi everyone. ). Best, J 2. After i plugged the modem back in, nothing on my network was able to see the my book live. Dec 4, 2015 · Hello, I’m looking to access MyBook through Windows Explorer. Mar 16, 2020 · Experiencing the same issue. I have my My Book Live plugged into my router and I can access it on my Android tablet. So clicking on the mybooklive in file explorer opens up the UI access page Mar 24, 2016 · Sorry if this info is a bit late. My problems listed below: Access from remote location using web interface, I get the following message on ‘log in’ page - Unable to restore: DYNAMICCONFIG, safe copy is truncated Dynamic Config file was truncated, failed to restore it from safe copy Note: I can still access the ‘public’ folder Mar 29, 2016 · Windows 10 can't access files on MyBookLive but can configure the drive My Book Live Hi: I started a new thread on this issue because my issue is different and the other thread is confusing. When i double click on the WD My Cloud app thingy and it eventually says “can’t connect to this device”. 5, no jailbreak). Perform a 4 second reset if the IP Address settings are not known. Check the table for the default name and URL. Map to my first laptop A “Wind 7 Home” to share Laptop01 and map my second laptop B “Win 7 Enterprise” to share Feb 19, 2015 · I am unable to map MY BOOK LIVE drive to my PC with Windows 10 Technical Preview installed. Can this be done? I bought this drive about a year ago without reading the fine print… I had the impression that these Dec 21, 2018 · Type File Explorer in the search bar. -I have tried to reboot it - no effect -I have tried to reboot my network (which is working fine for Jan 4, 2012 · Remote access is to do with WD2GO to allow access to your MyBook Live from anywhere else. When trying to map a fresh one, receive the Windows error, unable to find drive. I have tried all the so called fixes that show up on the internet to no avail, I cannot see the drive under Network in filemanager and the mapped drive has a red May 14, 2021 · When My Book Live is connected to iOS devices, the overall user experience is pretty solid. Click the Start Screen. How do I do this? I set up my other laptop where it works so long ago I forget how. xx. When i try to connect to the dashboard it doesn’t work. I have 3 other MyBook drives Nov 19, 2017 · Hello, I have a My Book Live set up and it works fine and I can access my files on one of my laptops but I am on a new laptop and I cannot figure out how to access the actual files – I get to the dashboard fine and everything looks fine, but I have no idea how to actually access my files. And after starting your computer it can take up to 30 minutes for the WDLD to become available under Network but mapping should be available " instantaneous" Dec 15, 2012 · Hi. Right-click on top of Computer. Then I attemped to log a support request and received the following: INACTIVE_OWNER_OR_USER: owner or user is inactive Jan 28, 2020 · That new update also bricked my $1,000. No file system is shown for that primary partition -- while for the other disk they are clearly displayed. Now, the drive Sep 26, 2012 · Hi guys, This is very annoying. Several months ago I purchased a new laptop (Dell Inspiron running Windows 10). MY BOOK LIVE USER MANUAL PRODUCT OVERVIEW –3. Also tried a different computer, same problem. It has disappeared from This PC in File explorer but still shows as a Storage Device on the Network. Power On the My Book Live Due. 1 to 10 last Friday. Dec 21, 2015 · I have two WD My Book Live and one WD My Book Live Duo… No response from ip, file browser, web dashboard, or anything… I have only been able to access the drives from the WD 2 Go app for the PC… and sometimes the WD My Cloud app on Mac… one computer at a time… Aug 12, 2017 · I can’t see it mentioned in the NAS section. The laptop does not see the mybookliveduo at all. Its like it is not there - but it is. Once you’ve done that you can access the device using \xx. To resolve the access issue, I had to turn the unit off/on to get access. I have 1 Home PC & 1 Printer on the Home Network . Now, I cannot access the device at all. 545 and since the upgrade I cannot access Mybooklive network drive, I am just on a home network, not a domain. ) While I can “see” the MyBook Live NAS from each of Jul 7, 2021 · These issues affect a number of Western Digital My Book Live and My Book Live Duo devices: My Book Live: WDBACG0030HCH WDBACG0020HCH WDBACG0010HCH. My UI access was fine a couple of weeks ago and now I can’t access the Dashboard using the password. When I open the network location with File Browser the MyBookLive icon is there as a Storage , but it is not listed in the directory tree at the side. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. I also have no problems accessing my computer files through the Media Share option. Map Drive from Start Menu. I’m using Windows 10. I realized that I forgot to connect the MyBook & tried to do so today. Return to Top. But my mybook live still only shows up as a media device (twonky) and “storage” device. I have a WD My Book World backup storage (White Light). A friend of mine has (had) a western digital my world book network attached 500gb storage device. I tried to take notes so I could share: Mar 15, 2016 · On each share, Under “Share Access”, select “Public” This means all network users can access the whole MyBook Live Duo but sadly this is the only way until WD write new Windows 10 compatible software. Power On the My Book Live. I have it set up as Public with no PW protection and I would now like to be able to access the NAS as a drive from my other computers, (an Acer netbook and my daughter’s Dell laptop. Sep 11, 2013 · Hello everyone I have a My Book Live 3 TB NAS, and was recently uploading files for backing up to the drive. Here is a sequence of events: Sequence of Events Here are the sequence of events till now Installed MyBookLive Created two private share Laptop01 and Laptop02. I can ping the IP address, but cannot map the drive. blogspot. You cannot access your files remotely without other major changes to your network configuration. Plus some empty space. Network Browse (SMB 1. How do I access my public file on my computer again? Any help would be appreciated. Now all I can do is open MBL on the internet. 0/CIFS File Sharing Support) is OFF by default on Windows 10 v1709 and higher. It doesn’t show up under computer shares and when I right click on the mybooklive under storage, it doesn’t give me the option to map the mybooklive. My book live has been connected to the new router. Starting the My Book Live Dashboard 1. Can’t access public share or map any drive. I am having serious issues with getting My Book Live to map in Windows 10. Oct 3, 2015 · ArMak, thank you for passing this along to support. However from my WD TV Live I can access my media files on my WD TV Live Hub using Network Share. com Operating System Compatibility Your My Book drive and the WD Drive Utilities and WD Security Apr 11, 2021 · I don’t know if anyone else is experiencing this problem, but I’m unable to connect to my My Book Live via a browser. Nov 23, 2011 · You may need to allocate specific ports on the Router and My Book Live for remote access to the device. com, but it’s invisible over my local WiFi network. I am using a laptop running windows 7 and the drive is attached to a D_Link DSL Jul 1, 2021 · Connect a computer to the same router. Nov 7, 2018 · At the start menu search for and start “Windows Features”. … and even if you do that, that’s only accessing the Web UI. 1 and the my book live iv address 192. Please help. Here’s a few steps you can take to determine why mobile devices might be unable to connect to your My Cloud (or My Book Live, Duo, N900C, etc. Select Network then Lan and it should show your My Book Live. x firmware for this): —Configuring the My Book Live. May 2, 2011 · The Western Digital My Book Live is a simple, Disappointingly, there's no way to simply access the unit over the local network from the phone, unless you have an SMB browser and hit up the IP Nov 6, 2016 · I have a MyBook Live that I have used for several years. Connect the drive to a router with internet access. I disabled the firewall in my router too. It was 192. Type Computer. There WILL NOT BE network drives in the Computer or Network view. When i try to access the dashboard it says “the page isn’t Step 2: Access My Book Live Duo on Note: If the My Book Live Duo software does not discover the Network your drive, the Connecting your Drive screen appears. I have had a Mybookworld attached to my network for years. Ralston18 Titan. I have a My Book Live Duo for 5 years and works like a charm with my old Windows 7 system but a recent upgrade to a new notebook with Wndows 7 appears it does not recognise the My Book Live network storage, although I can access it as a media device, refer May 31, 2018 · I am trying to access my public file on MyBookLive on my network and I cannot access the files. The drive is assigned a hard IP address, and the drive control panel is accessible via browser. Dec 13, 2012 · Help please! My MBLD works fine if my PC is wired and it works fine on wd2go. Now I cant find a way to access my files/mybook live. You can then access any files as you would any other drive on your network. 0 cable AC adapter Quick install guide Optional Accessories For information about optional accessories for WD products, visit www. Jan 8, 2017 · Hi there, I have this WD My book P/N WBACG0020HCH-00 which cannot be accessed on the network. They do not show up under Computer. Support for this product has ended and is no longer available per WD Product Software Support Status. The 3TB worked fine up to recently on my network - 1 x XP, 1 x Windows 7, 2 x Laptops using Vista. I also see x80070035 Network issue. Apr 8, 2015 · Hi I am seeking help. Jul 1, 2016 · I have a MyBookLive 2TB model AP1NC drive. I am here to help. . HP gave me access to their universal print drivers to fix the issue, but now I can't use the additional tray on the side of the printer and the universal print driver is so buggy that I can't get software to maintain the paper type I've selected. But if I load up Firefox/Chrome/Edge - it will not connect, I just get the page as attached This is annoying as I sometimes grab files from my drive whilst at work; now, I have Apr 10, 2013 · I googled and I searched this forum. Google Chrome can’t get anything. I can see it in my list of devices in the Deco app and see it's IP but I can no Aug 20, 2018 · Steps to Setup a My Book Live and My Book Live Duo Using the Dashboard ; Steps to Resolve Invalid Password Message on My Book Live and My Book Live Duo ; Learn How to Turn Off Remote Cloud Access on a My Book Live and My Book Live Duo ; WD My Book Live End of Support May 20, 2020 · My network currently consists of an MX64 and an MR33 connected to my Fios router. I can still access the NAS units via their local IP address using a browser and can also remote in using wd2go. I bet a lot more folks are affected than these series of messages indicate. Something on the WD end. So the network would be router, PC and problem device. I use an app called ES File Explorer. First time poster. Enter the device name of the My Book Live in address field. I can actually see my files via a previous network link but can not log in to change any settings/shares. I can access the dashboard and add Users and create shares. I believe I am having some permissions/secuirty issues during the recovery process that is causing Acronis to show me the Jan 16, 2016 · This means all network users can access the whole MyBook Live Duo but sadly this is the only way until WD write new Windows 10 compatible software. Appreciate receiving FIX / possible solution to this problem. IE9 asks me for my username and password and I make sure to type it in correctly, and it just spits the login screen back at me. Anyone have any ideas? Thanks!! Nov 23, 2013 · Hello, I have the 2TB MyBook Live (network drive). Since the drive was already connected to power & to the router, I unplugged both cables to start the process. Click Network. But I have a WD My Book Live wired to the network. I have installed the latest firmware for the drive and downloaded the latest version of WD Smartware. To reset the My Book Live, please refer to How to Reset a My Book Live or My Book Live Duo. My other notebooks with Windows 8 and Windows 7 OS have no problem accessing the shared folders. randomlylearned. Either the Network password is not working or I’m not recalling the correct password. Nov 15, 2011 · Clearly a result of a recent firmware upgrade to the Mybook Live and it hit all drive sizes of course. My wifes account, can occasionaly see the My Book Live in the Network listings, can access the webpage settings for the drive, and also with WD Quick View can see the drive details. With one Ethernet LAN (RJ-45) port, the My Book Live can be connected to a local network, enabling users to access and share files from multiple devices. Click Map network drive. Public folder shows up in Dashboard Shares It has 1. Aug 20, 2018 · Steps to Setup a My Book Live and My Book Live Duo Using the Dashboard ; Steps to Resolve Invalid Password Message on My Book Live and My Book Live Duo ; How to Access My Book Live When Connected Directly to a Computer ; WD My Book Live End of Support Sep 5, 2022 · Just set up my Deco Mesh xe75 Pro. I tried to manually reset it by pressing the pin but the light indicator return to red after blinking blue couple of time after I plug back to Jul 2, 2021 · For Data Recovery Service: Call, Text or WhatsApp us at: 617-571-9172 IT IS BEST TO GO TO www. At least this way the MyBook Live Duo is still usable for something. Jun 29, 2024 · UPDATED 7/6/2021 The My Book Live and My Book Live Duo Data Recovery Service Offer and Trade-In Offer are now available and more information can be found about each at the following links: My Book Live and My Book Live… 2: 68566: July 7, 2021 May 5, 2016 · Yes the router’s IP address is 192. Check the box beside “SMB 1. Warranty Replacement & Data Recovery Nov 19, 2016 · Hi All, My MyBook Live Duo 4tb has recently started to disconnect from my network. Tried to log onto it in different ways, cant find it on the the network. In FF4, I keep getting “421 Login Incorrect” message. I then applied the patch to switch to the WD DLNA media server - by manually updating via the UI. I have seen a lot of noise posted on this issue but am not sure of the Jan 1, 2013 · Check under Control Panel - Network and Sharing Center - Advanced Sharing Settings if “Network Discovery” is turned on. The network lights on the back of the drive look correct (bottom solid gr… WD's My Book Live home network drive allows you to consolidate your media in one central location for everyone on your wired or wireless network to access and enjoy. Right now I can only access the files through the WD MyCloud App on my 2nd PC. 4 of 2TB of space and it's status check shows GOOD condition but I cannot map it (it doesn't show when I browse for network folders to map) or access any of the files. 05-046 : Core F/W. Jan 23, 2012 · Not to disparage the single hard drive My Book Live, both the Live and the Live Duo offer a remote backup option to another My Book Live or NAS on the network. I’ve also reset the MBl with the reset button after waiting 4 seconds. I have tried 2 different ethernet cables and each time the link lights look good. When I try to access the Shares on the drive, I get a message stating that I don’t have permissions to access the shares. I cannot seems to access it from my router (lynksys). Once support and I coordinated our call, a Level 2 support agent got it working. Each time, no luck. Aug 19, 2016 · Im using the very latest version of windows 10 v 1511 OS Build 10586. wdc. However, the 2nd machine cannot access MyBook. Done the factory reset thing, reboots, complete network reboots etc after changes - no effect. I set it up through my Mac, and I am able to access the NAS from the Finder and drag and drop files to it. 12 but no joy Any idea’s what might be wrong thanks Jul 7, 2021 · UPDATED 6/27/2021. If you have forgotten your administrative password - the password for the MBL dashboard - then use the reset button (held in to 4 seconds). We have different internet provider at our new house. It used Apr 6, 2016 · Hi: I started a new thread on this issue because my issue is different and the other thread is confusing. Aug 20, 2018 · How to Access and Map a WD Network Drive on Windows 11 and Windows 10 ; WD TV: Cannot Access Windows 11 and 10 Shares ; My Cloud and My Cloud Home CIFS Limits ; My Cloud: Physically install and connect a WD NAS device to a home or small office network Looking at the last screenshot, you see the drive having 2 partitions: 1) UEFI, 2) Primary. The router is reporting that something is connected to it’s port #1 but no dhcp activity is happening. It was running really slow and showed me the file locations but did not allow me to access them. Mar 14, 2016 · Hello, Since upgrading to Windows 10 I have had sporadic issues viewing the files from a WD My Book Live via file explorer. The computer and the My Book Live must be configured for DHCP. The My Book Live is just blinking a green LED light. To do so (you will need the LATEST 2. I have a WD My Book Live network drive which basically holds all my files (docs, photos, music etc. I am sure it is NOT a connectivity issue. Firmware updated and everything still worked great. But, when I use the dashboard, it shows that 262 GB out of 2TB has been used which I hope is true. Did the reset multiple times (just in case). com, click on the blue button called LET'S STA Aug 21, 2015 · the drive is connected to router with network cable. Page 4: Getting Started - Mac 1. Jun 24, 2012 · Have a 2TB My Book Live and I can’t access the drive. I can connect to it locally (it shows up in my network) - I can connect to it via the mobile app. May 24, 2016 · I keep all our files there, so both my wife and myself can access them. 4. Although I can access the WD My Book Live DASHBOARD, I cannot access the shared folder in MY BOOK LIVE and map it to my PC. It historically has fixed itself when new Windows updates have installed but Jan 4, 2013 · Learn how WD's My Book® Live™ personal cloud storage provides shared storage on your home network that's wirelessly accessible from computers, tablets, smart May 19, 2019 · I’ve just replaced my router. Need more help? Answer ID 31607: How to Access My Book Live When Connected Directly to a Computer May 29, 2012 · Im having similiar problems, the LAN lights are flashing but none of my home computers can find my NAS. Jun 24, 2021 · My Book Live and My Book Live Duo: Data Recovery Service Offer; My Book Live and My Book Live Duo: Trade-In Offer; Analysis of Newly Identified Vulnerability CVE-2021-35941 The My Book Live firmware is vulnerable to a remotely exploitable command injection vulnerability when the device has remote access enabled. I purchased this piece of junk about a week ago. 32. On the initial installation I had a drive which was accessible and I copied some files across to the MyBook. I have tried to search for a solution in the forums but haven’t found anything conclusive. datarecoveryguru. Next, I ran the Jan 19, 2023 · I understand that you are unable to access the data on your My Book Live. Click the License Agreement link, and after reading Explorer. What I did was to change my WD name to all CAPS (e. All, to no avail. The hopefully you can get the device to connect and/or you can access it through the "WD Discovery Software". My Book drive, with the WD Discovery™, WD Backup™, WD Drive Utilities™ and WD Security™ software USB 3. Aug 15, 2017 · I’ve had this My Book Live for years and it worked without issue. Let me know if it helps Sep 15, 2016 · I have two My Book Live 2Tb units that have been working fine for years now. The device worked fine when I used to connect on XP machine. And now I feel like My Book Live Update Enables WD 2go web access; Provides access to WD 2go mobile app; Adds the capability to make a complete backup of your My Book Live; Additional improvements; Enables WD 2go Web Access. I am using a Mac, in finder when i click on the shared icon it says “connection failed”. However, in last few months I start having access problems with My Live Duo randomly. I can still access through the web browser and through the IP address. Map the My Book Live Duo Public folder for quick 2. Previous shortcuts to the device don’t work. Then the other day, I could no longer access it from any of my computers. Any ideas? Jan 9, 2020 · Hi. I did take out the power cord and waited a few Aug 20, 2018 · My Book Live Steps. Yesterday it began really taking its time. Select “Manual” in the “Connection Options” drop-down Feb 12, 2018 · I had the same issue with My Book Live after migrating to Windows 10… After searching through the internet, I think I solved the issue (or at least mine). Since then the drive has disappeared. suddenly, the light became a solid red. By these indications the drive is functioning properly as it should. I am on a Windows 7 Pro 64bit maching, and I am trying to restore an Acronis backup, that I backed up to my network attached My Book Live. Public share is fine and access is fast. Browse to a network share. Insert the other end into a router or directly to the computer. The really strange thing is when I am in my office on the garden we use a power line adaptor connected to our hub which creates a new network extended of our normal one… When the MacBook is on that network it connects to the my book no problem. Dec 15, 2020 · Win7/10 & MaxOS will not read Linux file systems naively and you will need a computer running Linux or a Linux Live CD. I am really frustrated, can anyone help with this. It senses the cable and calls it a local area network without internet access, but I can’t find a way to pull up the hard drive. I’ve been using MyBook Live 2 TB for a 6 months and have 2 shares on it - one with iTunes Library and other with photos. Everything but access to the files on my MyBookLive is working ok. However despite all this can’t access the Drive files. What can I do? I tried assigning a static IP 192. 40. UPDATE: My Feb 1, 2012 · Very strange… This morning for some reason I can not see my book live (2 TB) on the network anymore… The front light is green and there is some activity on the network RJ 45 in the back. I have the backup, in it’s original location on my network drive. Would you clarify your steps, please: e. Nov 22, 2014 · Hi, I’m trying to use an ethernet cable to connect a My Book Live direct to a win-7 64-bit system that is already linked to a wifi hotspot. RJ-45 port only It does not appear on the list of devices connected to the network. Could any body please help me on how to access these shared files again? Your help is greatly appreciated. We have recently moved. IMPORTANT: My Book Live and My Book Live Duo do not support Windows 10 and higher. With more than 8 hours spent on this issue online, I came across a Post where WD replied to a customer to RESET Aug 20, 2018 · For assistance accessing the Dashboard please see Answer ID 11525: Steps to Access the Dashboard on My Book Live and My Book Live Duo. I cannot access the drive folders using windows explorer (I’m on Windows 10). All works great, till recently. I have searched the internet but cannot find anything that answers my problem here. Connect the computer to the same router. The internet is full of “help! My Mybooklive is stuck on blue light (with an occasional yellow blink) and I cannot conect to it!” threads, but they are all unresolved (except for those that end with “I took it back to the store”). I apologize for the inconvenience caused to you. It has over 4k photos on it, plus my itunes library. 0/CIFS File Sharing Support”. But not through the my computer window. Apr 26, 2012 · You cannot access the MBL’s Web interface from outside your local network without modifying the MBL’s security configuration files via SSH. 1 and is now 192. I’ve looked at help on this forum and can get access to the UI for the drive but not the folders. I have lost the link to my book live on my My Computer. 1. That worked for a while. IMPORTANT NOTICE! WDC-21008 Recommended Security Measures for WD My Book Live and WD My Book Live Duo. WD Legacy Products. The device still shows its typical Jun 25, 2021 · The My Book Live and the computer must be set to DHCP. Open ‘File Explorer’ (not internet explorer and not my computer) and in the ‘address bar’ type \mybooklivename\ Where I have typed mybooklivename you type the actual name of your drive as listed in the system page you get from the ip. I've plugged in the My Book Live into the LAN port of the MX64, but it seems that the WD software can't find it. Sep 24, 2015 · I recently bought a Windows 10 Laptop (Dell XPS). I hooked this drive to my wireless router, connected the power and ran the setup disk. This means all network users can access the whole MyBook Live Duo but sadly this is the only way until WD write new Windows 10 compatible software. Click Settings; Click Media; Apr 24, 2017 · I have had my My Book Live Duo for a couple of years - worked fine. g. Both devices worked fine for last few years. Click Finish. I tried going to Disk Manager and I can’t see it there either. I’ve had to switch on my Windows 10 computer’s network discovery, so I see the My Book Live on my network but I can NOT map the files to my computer and hence cannot read the files. Jul 6, 2018 · I followed the instructions to turn on smb1 access in windows 10 features. 8 out of 2TB used. Dec 10, 2016 · Hey, Having major problems finding MyBookLive on the home network. May 13, 2019 · This has only occurred in the last week, but I can no longer see my wdlivebookduo on my switch. I can not copy the ISO files off of the network to my local machine (because Windows says they are too big). Open a web browser. Find the drive, and nothing happened when trying to map the drive. "Network Browse" is turned off by default. When I try to access the drive through the WD Link Software, it opens “My Documents” Can’t access the Web UI tells me that I don’t have access on the server. Everything worked like clockwork, surprised to see all my smart devices come online. 00+ HP Colour Enterprise office laser printer. Reset it if the name is not known. 3. Nov 15, 2019 · WD My Book Live is network hardware that connects a local network to the internet and provides remote access to hosted content. I can see the drive with MS Windows File Explorer and see it contains four folders, Music, Photo, storage Feb 7, 2021 · I can access my music on the drive via my phone using the app which has been active for a couple of years but I am unable to create any new connections so I am reluctant to break this connection as it’s the only confirmation that the drive is working ok on my WiFi network. May 24, 2012 · Hi WD Community, I’ve been having real problems accessing MYBOOK LIVE DUO. Select a network Aug 20, 2018 · Answer ID 5323: Pin Reset and System Only Restore My Book Live & My Book Live Duo Instructions; Answer ID 31607: How to Access My Book Live When Connected Directly to a Computer; My Book Live Duo Steps Connect the drive to a router with internet access. I had to replace the router for a new one (same model as the other one had faulty hardware). It was always twitchy but live-able. Load up the free WD 2go application for the first time and setup is relatively painless, with each device requiring one-time registration with the drive so that unauthorized users can’t access your shared media. About the Drive Features About WD’s Online Learning Center Package Contents System Requirements PART 1 - Can I recover my files from my WD My Book Live NAS? In this episode I explain what I intend to do and highlight that there is a recognised firmware Oct 15, 2016 · After an update to My Book Live firmware and the latest update in Windows 10, my previously mapped drive doesn’t work any longer. 168. It appears at first that Windows 10 is not compatible with My Book Live. Just next step. But the benefit of a two drive Duo are obvious, having the option to use one drive for data and one drive for redundancy provides a little more peace of mind. I can’t find it on my computer. Dec 5, 2015 · All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. I cannot access it through either the mapped drive nor through the dashboard a… Aug 20, 2018 · Description. I can access files using my book live app. Cannot access from the my cloud app or the web site. WD 2go web access provides free remote access to your My Book Live from most computers with an internet connection – from anywhere in the Jul 2, 2021 · Setup Connect the network cable to the drive. Then, no recognition of the 3TB drive. It supports Ethernet LAN connectivity, which allows for faster and more stable data transfers. The problem is with both WD TV Dec 14, 2010 · I recently purchased a WD MyBook Live 2TB NAS. Then, no LEDS on both drives after a Firmware update. I Dec 15, 2013 · Hi Issue Description Like many others I am also Unable to map public share of MyBookLive on one of my Win 7 Laptop. Oct 11, 2014 36,262 3,634 146,290. 7. You can map a drive to the SMB share, but know that Windows 10 currently has a known issue with re-establishing network drive maps. In order to access the data on your My Book Live device, I would suggest you to map the shares of your device. Enter one of the URL or the IP Address of the My Book Live. Device shows logged in and connected to the internet. When I try to access through my network, tells me it can’t find the host. Go to “Shares”. In some cases, this compromise has led to a factory reset that appears to erase all data on the device. Aug 3, 2014 · Hi All, My MBL is connected directly to the router and when it boots, it gets all the way to a solid green light. I Feb 10, 2020 · I can no longer access large files such as ISO images. Windows Network Discovery must be turned on. Other NASes will differ slightly, but will be similar. I used to be able to right click on the MBL icon and it would give me access to the file. Computer discovered the drive and mapped it for me. I can no longer mount ISO images of my old games and programs (windows says it can't mount non NTFS file systems). I have tried on two different pc’s any help would be great Aug 20, 2018 · Answer ID 31688: Steps to Resolve Invalid Password Message on My Book Live and My Book Live Duo; Answer ID 5323: Steps to Pin Reset and System Only Restore My Book Live and My Book Live Duo; Answer ID 31607: How to Access My Book Live When Connected Directly to a Computer; My Book Live Duo Steps Connect the drive to a router with internet access. Power On the computer. I use Windows 10 - latest updates installed. Now, I can’t login into the FTP. I checked the Homegroup/Workgroup settings , they are good. Today I cant access it, it worked fine a couple of days ago… My PC says “Drive is not accessible”. I have that problem. Oct 5, 2015 · My account can see the My Book live and has been able to Map the 4 shares I have created with no issues. On the My Book Live Dashboard, go to Settings > Remote Access. One my 1st PC, I can access MyBook through Explorer. My Laptop is able to access the Home PC and the Printer on the network. Disabling those two will not prevent DNLA stuff from working on your network. I also have a SONOS system May 28, 2022 · I looked through the threads and couldn’t find an answer for Windows 10 so I hope I am not repeating a thread. Jun 26, 2012 · None of the Win machines can access the private shares - yes I have all access privilidges set correctly on MBL and FW MyBookLive 02. Share file Jun 12, 2012 · I have a My book Live which I have recently install on my system. Thank you. May 31, 2016 · Some of you may experience this problem but I found a work around. Are there specific settings that I’m missing? Right now, if I click on the icon in Network, it takes me to the MyBook settings Jan 6, 2019 · There are two different answers because there are (at least) two different passwords. It worked well until (1) my wife got a new laptop with Win10 and could not access it, and then (2) my laptop was "unvoluntarily" upgraded from 8. Anyway, it is connected to the router and it all sits connected to my desktop Jun 24, 2015 · All other devices on the network don’t have an issue. When it drops off the network, I can still ping the device via a command prompt and Jun 28, 2021 · In an advisory published June 24, the hardware vendor said that My Book Live and My Book Live Duo network-attached storage (NAS) devices are being remotely wiped through factory resets, leaving Feb 10, 2020 · Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through "This PC". Recently, none of the computers on my network can access them through windows explorer - the mapped network shares never connect. wdlive76 May 6, 2016, 2:15pm Aug 18, 2016 · Found a solution on another thread. Product Overview. I’ve had my My Book Live 2TB for several years, and all of a sudden I cannot access the files via the network using Win10. When I open the… Mar 10, 2017 · I switched internet providers and have a new modem and router. Click Browse. Since yesterday my drive has been on blue light, with an occasional yellow blink, and no computer Sep 27, 2013 · I’m hoping one of you guys can help me out here… I carried out the firmware upgrade using ‘check for firmware update’ on the MBL UI. WD is focused on providing exceptional customer experiences with our products. Black housing, probably 1TB (maybe 2TB, not sure). I believe they have no intention of doing this despite the fact that MyBook Live Duo is still available for sale at retail outlets. However, I cannot map a network drive. Dec 10, 2013 · I have the 2tb my book live and i cant get it to map to my network drive, I have tried the installation CD and the discovery software and also the WD Link software. An Ethernet cross-over cable is not required. When I seach for drive using file history it cannot find it. From the Manufacturer Jan 15, 2013 · I’m having a similar problem. Windows: https://mybooklive/. It was working well until recently I cannot see and access my shared folders (photos, videos, etc. Make sure the LED is solid green. Thanks. SmartWare cant see it either. “Log into the WD UI link” Thank you very much. This would apply to: WD Photos WD My Cloud Mobile app (iOS / Android), formerly known as WD 2go Access via the WD My Cloud web May 30, 2019 · Power Cycle On and Off the My Book Live if it does not appear in the ARP table; My Book Live Reset. Hope this is useful. Mar 2, 2017 · I have a mybook live 1T that is about 3 years old. Both find the device, it will allow me to configure the drive but it neither will give me the option to map it. Ive tried switching LAN ports on my router, restarting my router, restarting the NAS, searching for it again on my computer, nothing seems to help. The drive itself, just like any other external hard drive, stores data just fine. Mar 11, 2013 · I have connected my My Book Live onto the network via an ethernet cable from my Virgin Media Cable Modem but when I run the Setup it says my device can’t be found yet all my cables are connected correctly I tried pinging 192. I’ve read multiple forums and tried a number of things around firewall, registry settings and file sharing. Automatically back up your PC and Mac computers to one safe place and stream your media to your entertainment center. Laptop has correct workgroup name Apr 21, 2012 · Using my WD TV Live or my WD TV Live Hub, I can access my media files on MYBookLive via “Media Share”, but I can’t access my files on MyBookLive using “Network Share”. my livebook 2TB has been working fine until two weeks ago when it started to make a buzz noise. Sep 2, 2016 · I have My Book Live, and My Book Live duo attached to my system over the home network. Back in the house it can see the drive Dec 30, 2015 · Hi, I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. ojkutx byue hvgl xppt cqgmbohn fepu nyrtsiv okv ylt rvtt

Can t access my book live on network. Just followed the instructions and setup running the CD.